<Returns, exchanges and Customs duties>
Before placing your order, please note that in compliance with BUYMA’s transaction policies, we do not accept returns/exchanges, nor can we be held responsible for any customs charges.
<Delivery>
Please note that there may be delays in the scheduled delivery period due to customs clearance procedures and busy logistics periods (e.g. year-end and New Year holidays).
We will check the progress and try to respond quickly, but we ask that you place your order well in advance.
<Products and places of purchase>
If the item you wish to purchase is out of stock at the planned place of purchase, we may purchase it at a shop in another country, and the place of purchase and the place of dispatch may change, so please understand beforehand.
<About the colour of the product>
The colour and texture of the product may appear different from the real thing due to the nature of the online environment, the monitor you are viewing and the lighting during product photography.
If you have any other questions, please do not hesitate to contact us before ordering.
We are committed to customer-focused service first and foremost.
For more details, please visit BUYMA's FAQ from below:
https://buyma-us.zendesk.com/hc/en-us
